Implementation Manager (Italy)

TL;DR:
Bonx is an AI-native manufacturing ERP.
We’re on a mission to reinvent a 50-year-old industry by building the first ERP platform that combines a rock-solid core with a native crew of AI agents. These agents help manufacturers automate processes at unprecedented scale—and push far beyond the limits of traditional, pre-built ERP capabilities.

We are hiring our first Italy Implementation Manager, a key growing market for us, who will be responsible for managing the onboarding and deployment of our Italian customers on Bonx.

Even though the role focuses on implementation (post-sales), you'll play a key role into this growing and exciting market for us, by helping scope deals and demo Bonx to Italian prospects pre-sales, and oversee the deployment of customers once they sign.

📍Location: Paris (37 rue de châteaudun, 75009)
💶 Salary: 65k - 85k + BSPCE depending on seniority and track record
📑 Contract Type: Full-time, benefits per the SYNTEC collective agreement
👏 Reporting Line: Co-founder & CTO (Rémi)

About Bonx / our mission

Bonx aims to disrupt a 50-year-old ERP market dominated by legacy players. ERPs are critical software for manufacturing companies, yet they are notoriously difficult to implement and use. Across Europe, 2.5 million SMEs are underserved by outdated ERP solutions or choose not to adopt them due to complexity. Same in the USA.

Our approach : building a world-class UX product, that features a rock solid core, and lets manufacturers configure and evolve a fleet of agents that automates most of the non-physical operational work of a manufacturing company.

Through this unique approach, we aim to become the European leader in industrial ERPs within 5 years, and the global leader within 8–10 years. To support this ambitious growth, we are seeking an Italy Implementation Manager to join our team and scale this exciting new market for us !

About the Role

Your primary responsibilities include:

• Leading customer deployments end-to-end from start to finish while delivering a stellar customer experience. This isn't your typical ERP deployment - our target is to fully onboard each customer on an ambitious scope in < 6 months.

• Configuring the platform (you won't be alone to do it, but configuring for the customers is key for deployment speed and technical leadership).

• Participating in pre-sales activities (demos, scopings).

• Helping build a scalable deployment machine.

What We Offer

• A Real Career Accelerator: Join a top-tier SaaS team and scale your growth skills fast.

• Uniquely Ambitious Project: Join one of the most promising Industry 4.0 startups in Europe, backed by world-class investors (Lakestar, Dynamo Ventures, OSS Ventures, Kima Ventures…).

• Inspiring Clients: Work with passionate manufacturing entrepreneurs reshaping their operations.

• A Culture of Fun and Excellence: We aim to be the best in the ERP world, not only in performance but also in the energy and joy we bring to work and to our clients every day.

• Growth Potential: This role is a springboard to future leadership in the revenue or internal operations team.

• Global Reach: You’ll have a great impact on the heart of our economy: manufacturing SMEs in France, Europe, and the USA.

• Ownership: You’ll have autonomy to solve problems your way with the tools you want.

You’re a Great Fit If You Have

• 4-7 years of experience managing IT projects with a track record of success (or equivalent experience in hands-down consulting with deep experience of going on-site)

• Exceptional people skills, ability to manage stakeholders, say no and maintain a positive relationship with your portfolio of customers

• Baseline Technical Proficiency (Excel, SQL, scripting or some no-code basis)

• Native or High fluent in Italian

• Fluent in French or English.

• You manage projects but know that a scalable product is the endgame

• You're based in Paris and are comfortable travelling on customer sites in Italy

This Role Is Not for You If

• You’re not proactive nor detail-oriented — we need someone who builds and owns systems.

• You’re not looking for a challenge - this is a fast-paced, ambitious environment.

Recruitment Process

1. Introductory Interview: A 30-minute chat with Pierre or Joël to discuss your motivations and answer any questions.

2. Experience Interview: Deep dive into your experiences with Rémi (CTO) (1 hour).

3. Technical Interview: A deep dive into your automation & data skills

4. Team interview : Come on site, meet the team, sit down in a 1:1 with 3 team members

5. Culture Fit: Meet our CEO, Alex.

Reference Check: We’ll reach out to your previous employers for feedback.